Terms and Conditions

Orders can be accepted via the telephone provided they are confirmed by email, post or fax to 01732-742602.
Orders over £500 in value, excluding VAT, will be sent carriage paid (UK mainland only). Minimum goods invoice value of £50.

To assist a speedy response please quote our reference number on all orders. Split cartons not supplied — full cartons only. Fitment prices i.e. taps, trigger sprays, dispensers etc can be supplied on request. Orders placed before midday will be sent and delivered within 3 to 4 working days. Despatch will commence from receipt of written order. The Company shall not be liable for any failure or delay in manufacture or delivery of goods when the delay is caused by circumstances beyond their control. No claims for shortages, damages or non delivery will be considered unless we are notified in writing within 10 days of either delivery or invoice date, to allow enquiries to be put in hand to trace goods or investigate damaged products. A 10% handling charge will be made on all goods returned for credit against orders incorrectly placed. Orders accepted are not subject to cancellation except with the written consent of the Company and only upon such terms as will indemnify the Company against all loss or damage. Credit terms are Net cash during the month following despatch.

The buyer/customer must not withhold payments in anticipation of compensation for any claim. All payments are to be made on the due date as a condition to any further orders. The Company shall be entitled to charge interest (4% above minimum lending rate) from the date when the payment falls due.

Ownership of any goods delivered shall remain with the Company until payment has been made in full of any order.